GetResponse

VS

LiveChat

Business & Productivity Comparison

GetResponse vs LiveChat: Side-by-Side Comparison

GetResponse
LiveChat
Rating
★★★★★★★★★★
4.2/5
★★★★★★★★★★
4.6/5
Free Tier
Yes
No
Trial Days
30-day trial
14-day trial
Pricing
Free plan available (500 contacts). Email Marketing at $15.58/month. Marketing Automation at $48.38/month (annual).
Starter at $20/agent/month. Team at $41/agent/month. Business at $59/agent/month (annual).
Company
GetResponse
LiveChat Software
Founded
1998
2002
Best For
Marketers running webinar-based lead generation alongside email automation in one platform
E-commerce businesses converting website visitors through live chat with in-conversation product selling

Pros & Cons

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GetResponse

All-in-one marketing including email, landing pages, webinars, and paid ads
Webinar hosting for up to 1,000 attendees included in mid-tier plans
Conversion funnel builder creates complete lead generation workflows visually
AI email generator creates entire campaigns from a topic in seconds
Jack-of-all-trades approach means individual features lag specialists in each area
Deliverability rates average compared to specialists like ActiveCampaign

LiveChat

Eye-catcher animations and targeted messages engage visitors before they ask questions
Supervisor can monitor agent conversations in real-time for QA purposes
Product cards display items in chat for conversational e-commerce selling
Integration with 200+ apps connects chat data to the rest of the tech stack
Pricing starts at $20/agent/month making it costly for large support teams
Advanced features like chatbots require ChatBot product as separate add-on

Use Case Analysis

Which is better for Email Marketing?

Both GetResponse and LiveChat support Email Marketing workflows. LiveChat has a slight edge with a 4.6 rating and Product card feature enables in-chat e-commerce selling making chat a revenue channel. If Email Marketing is your primary use case, LiveChat is the safer pick.

Which is better for Automation?

Both GetResponse and LiveChat support Automation workflows. LiveChat has a slight edge with a 4.6 rating and Product card feature enables in-chat e-commerce selling making chat a revenue channel. If Automation is your primary use case, LiveChat is the safer pick.

Which is better for Crm?

Both GetResponse and LiveChat support Crm workflows. LiveChat has a slight edge with a 4.6 rating and Product card feature enables in-chat e-commerce selling making chat a revenue channel. If Crm is your primary use case, LiveChat is the safer pick.

Verdict

LiveChat edges out GetResponse with a 4.6 vs 4.2 rating. LiveChat's main advantage: Product card feature enables in-chat e-commerce selling making chat a revenue channel. That said, GetResponse may still be the better choice if Marketers running webinar-based lead generation alongside email automation in one platform.

Try Them Yourself

The best way to choose is to trial both. See full details on each:

Try GetResponse Free Try LiveChat Free

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