Close CRM

VS

Pipedrive

Business & Productivity Comparison

Close CRM vs Pipedrive: Side-by-Side Comparison

Close CRM
Pipedrive
Rating
★★★★★★★★★★
4.6/5
★★★★★★★★★★
4.5/5
Free Tier
No
No
Trial Days
14-day trial
14-day trial
Pricing
Startup at $49/month. Professional at $299/month. Enterprise at $699/month. Free trial.
Essential at $14/user/month. Advanced at $29/user/month. Professional at $59/user/month (annual).
Company
Close
Pipedrive
Founded
2013
2010
Best For
Inside sales teams doing high-volume outbound calling and email sequences at speed
SMB sales teams wanting a CRM that maps to their pipeline without complex configuration

Pros & Cons

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Close CRM

Built-in calling with power dialer enables high-volume outbound sales teams
Email sequences with reply detection pause automation when prospects respond
Smart Views create dynamic filtered contact lists for targeting segments
Best CRM specifically designed for inside and remote sales teams
Less suitable for field sales or account management use cases
Limited marketing automation compared to HubSpot or Salesforce

Pipedrive

Visual pipeline view makes deal stage management intuitive for sales reps
AI sales assistant identifies deals at risk and recommends next actions
Revenue forecasting automatically calculates projected revenue from pipeline data
Simple setup gets teams running in hours rather than days like Salesforce
Marketing automation and email marketing require add-ons at extra cost
Limited reporting customization compared to Salesforce or HubSpot Pro

Use Case Analysis

Which is better for Crm?

Both Close CRM and Pipedrive support Crm workflows. Close CRM has a slight edge with a 4.6 rating and Built-in power dialer makes it the strongest CRM for high-velocity inside sales teams. If Crm is your primary use case, Close CRM is the safer pick.

Which is better for Automation?

Both Close CRM and Pipedrive support Automation workflows. Close CRM has a slight edge with a 4.6 rating and Built-in power dialer makes it the strongest CRM for high-velocity inside sales teams. If Automation is your primary use case, Close CRM is the safer pick.

Which is better for Email Marketing?

Both Close CRM and Pipedrive support Email Marketing workflows. Close CRM has a slight edge with a 4.6 rating and Built-in power dialer makes it the strongest CRM for high-velocity inside sales teams. If Email Marketing is your primary use case, Close CRM is the safer pick.

Verdict

Close CRM edges out Pipedrive with a 4.6 vs 4.5 rating. Close CRM's main advantage: Built-in power dialer makes it the strongest CRM for high-velocity inside sales teams. That said, Pipedrive may still be the better choice if SMB sales teams wanting a CRM that maps to their pipeline without complex configuration.

Try Them Yourself

The best way to choose is to trial both. See full details on each:

Try Close Free Try Pipedrive Free
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