Campaign Monitor

VS

Close CRM

Business & Productivity Comparison

Campaign Monitor vs Close CRM: Side-by-Side Comparison

Campaign Monitor
Close CRM
Rating
★★★★★★★★★★
4.1/5
★★★★★★★★★★
4.6/5
Free Tier
No
No
Trial Days
None
14-day trial
Pricing
Lite at $9/month. Essentials at $29/month. Premier at $149/month (up to 500 contacts, annual).
Startup at $49/month. Professional at $299/month. Enterprise at $699/month. Free trial.
Company
Campaign Monitor
Close
Founded
2004
2013
Best For
Email marketing agencies managing multiple client campaigns with individual send time optimization
Inside sales teams doing high-volume outbound calling and email sequences at speed

Pros & Cons

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Campaign Monitor

Visual journey designer creates automated email sequences with split testing
Agency-friendly multi-client account management with sub-account billing
Send time optimization AI automatically delivers each email at best individual time
Advanced segmentation by behavior, demographics, and purchase history
Pricing significantly higher than alternatives for equivalent feature access
Template library smaller than Mailchimp despite similar price point

Close CRM

Built-in calling with power dialer enables high-volume outbound sales teams
Email sequences with reply detection pause automation when prospects respond
Smart Views create dynamic filtered contact lists for targeting segments
Best CRM specifically designed for inside and remote sales teams
Less suitable for field sales or account management use cases
Limited marketing automation compared to HubSpot or Salesforce

Use Case Analysis

Which is better for Email Marketing?

Both Campaign Monitor and Close CRM support Email Marketing workflows. Close CRM has a slight edge with a 4.6 rating and Built-in power dialer makes it the strongest CRM for high-velocity inside sales teams. If Email Marketing is your primary use case, Close CRM is the safer pick.

Which is better for Automation?

Both Campaign Monitor and Close CRM support Automation workflows. Close CRM has a slight edge with a 4.6 rating and Built-in power dialer makes it the strongest CRM for high-velocity inside sales teams. If Automation is your primary use case, Close CRM is the safer pick.

Which is better for Crm?

Both Campaign Monitor and Close CRM support Crm workflows. Close CRM has a slight edge with a 4.6 rating and Built-in power dialer makes it the strongest CRM for high-velocity inside sales teams. If Crm is your primary use case, Close CRM is the safer pick.

Verdict

Close CRM edges out Campaign Monitor with a 4.6 vs 4.1 rating. Close CRM's main advantage: Built-in power dialer makes it the strongest CRM for high-velocity inside sales teams. That said, Campaign Monitor may still be the better choice if Email marketing agencies managing multiple client campaigns with individual send time optimization.

Try Them Yourself

The best way to choose is to trial both. See full details on each:

Try Campaign Monitor Free Try Close Free
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