Brevo

VS

LiveChat

Business & Productivity Comparison

Brevo vs LiveChat: Side-by-Side Comparison

Brevo
LiveChat
Rating
★★★★★★★★★★
4.5/5
★★★★★★★★★★
4.6/5
Free Tier
Yes
No
Trial Days
None
14-day trial
Pricing
Free plan available (300 emails/day). Starter at $25/month. Business at $65/month. Enterprise available.
Starter at $20/agent/month. Team at $41/agent/month. Business at $59/agent/month (annual).
Company
Brevo
LiveChat Software
Founded
2012
2002
Best For
Businesses with large contact lists needing transactional email and marketing in one affordable platform
E-commerce businesses converting website visitors through live chat with in-conversation product selling

Pros & Cons

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Brevo

Pricing based on emails sent not contacts stored, keeps costs low for large lists
Transactional email and SMS fully integrated alongside marketing campaigns
Free plan includes 300 emails per day with unlimited contacts stored
WhatsApp marketing campaigns included alongside email and SMS
Email template editor less polished than Mailchimp or Klaviyo
Some advanced automation features require paid plans to unlock

LiveChat

Eye-catcher animations and targeted messages engage visitors before they ask questions
Supervisor can monitor agent conversations in real-time for QA purposes
Product cards display items in chat for conversational e-commerce selling
Integration with 200+ apps connects chat data to the rest of the tech stack
Pricing starts at $20/agent/month making it costly for large support teams
Advanced features like chatbots require ChatBot product as separate add-on

Use Case Analysis

Which is better for Email Marketing?

Both Brevo and LiveChat support Email Marketing workflows. LiveChat has a slight edge with a 4.6 rating and Product card feature enables in-chat e-commerce selling making chat a revenue channel. If Email Marketing is your primary use case, LiveChat is the safer pick.

Which is better for Automation?

Both Brevo and LiveChat support Automation workflows. LiveChat has a slight edge with a 4.6 rating and Product card feature enables in-chat e-commerce selling making chat a revenue channel. If Automation is your primary use case, LiveChat is the safer pick.

Which is better for Crm?

Both Brevo and LiveChat support Crm workflows. LiveChat has a slight edge with a 4.6 rating and Product card feature enables in-chat e-commerce selling making chat a revenue channel. If Crm is your primary use case, LiveChat is the safer pick.

Verdict

LiveChat edges out Brevo with a 4.6 vs 4.5 rating. LiveChat's main advantage: Product card feature enables in-chat e-commerce selling making chat a revenue channel. That said, Brevo may still be the better choice if Businesses with large contact lists needing transactional email and marketing in one affordable platform.

Try Them Yourself

The best way to choose is to trial both. See full details on each:

Try Brevo Free Try LiveChat Free

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