Acuity Scheduling

VS

Zoho CRM

Business & Productivity Comparison

Acuity Scheduling vs Zoho CRM: Side-by-Side Comparison

Acuity Scheduling
Zoho CRM
Rating
★★★★★★★★★★
4.7/5
★★★★★★★★★★
4.3/5
Free Tier
No
Yes
Trial Days
7-day trial
15-day trial
Pricing
Emerging at $16/month. Growing at $27/month. Powerhouse at $49/month. Free trial.
Free plan available (3 users). Standard at $14/user/month. Professional at $23/user/month. Enterprise at $40/user/month (annual).
Company
Squarespace
Zoho
Founded
2006
2005
Best For
Service businesses like salons, coaches, and therapists selling and booking appointments online
Growing teams wanting AI-powered CRM within a broader connected business software ecosystem

Pros & Cons

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Acuity Scheduling

Payment collection at booking time via Stripe, Square, and PayPal integration
Intake forms collect client information and requirements before appointments
Package and subscription selling enables service businesses to sell in advance
HIPAA-compliant plan available for healthcare and therapy practices
Interface design feels older than modern scheduling tools like Calendly
Setup complexity is higher than simpler tools for basic availability scheduling

Zoho CRM

Zia AI provides sales predictions, anomaly detection, and data enrichment
Canvas design studio customizes the CRM interface without any coding skills
Extensive Zoho ecosystem integrates with 45+ other Zoho products
Free plan supports up to 3 users with functional CRM capabilities
Zoho ecosystem complexity can be overwhelming to navigate for new users
Customer support quality and response times inconsistent across plans

Use Case Analysis

Which is better for Automation?

Both Acuity Scheduling and Zoho CRM support Automation workflows. Acuity Scheduling has a slight edge with a 4.7 rating and Most complete service business scheduler with payment, intake forms, and subscription selling. If Automation is your primary use case, Acuity Scheduling is the safer pick.

Which is better for Crm?

Both Acuity Scheduling and Zoho CRM support Crm workflows. Acuity Scheduling has a slight edge with a 4.7 rating and Most complete service business scheduler with payment, intake forms, and subscription selling. If Crm is your primary use case, Acuity Scheduling is the safer pick.

Which is better for Email Marketing?

Both Acuity Scheduling and Zoho CRM support Email Marketing workflows. Acuity Scheduling has a slight edge with a 4.7 rating and Most complete service business scheduler with payment, intake forms, and subscription selling. If Email Marketing is your primary use case, Acuity Scheduling is the safer pick.

Verdict

Acuity Scheduling edges out Zoho CRM with a 4.7 vs 4.3 rating. Acuity Scheduling's main advantage: Most complete service business scheduler with payment, intake forms, and subscription selling. That said, Zoho CRM may still be the better choice if Growing teams wanting AI-powered CRM within a broader connected business software ecosystem.

Try Them Yourself

The best way to choose is to trial both. See full details on each:

Try Acuity Free Try Zoho CRM Free

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