Acuity Scheduling

VS

Copper CRM

Business & Productivity Comparison

Acuity Scheduling vs Copper CRM: Side-by-Side Comparison

Acuity Scheduling
Copper CRM
Rating
★★★★★★★★★★
4.7/5
★★★★★★★★★★
4.5/5
Free Tier
No
No
Trial Days
7-day trial
14-day trial
Pricing
Emerging at $16/month. Growing at $27/month. Powerhouse at $49/month. Free trial.
Starter at $9/user/month. Basic at $23/user/month. Professional at $59/user/month. Business at $99/user/month (annual).
Company
Squarespace
Copper
Founded
2006
2013
Best For
Service businesses like salons, coaches, and therapists selling and booking appointments online
Google Workspace teams wanting CRM that lives entirely inside Gmail without context switching

Pros & Cons

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Acuity Scheduling

Payment collection at booking time via Stripe, Square, and PayPal integration
Intake forms collect client information and requirements before appointments
Package and subscription selling enables service businesses to sell in advance
HIPAA-compliant plan available for healthcare and therapy practices
Interface design feels older than modern scheduling tools like Calendly
Setup complexity is higher than simpler tools for basic availability scheduling

Copper CRM

Native Google Workspace integration syncs contacts from Gmail automatically
Chrome extension creates CRM records without leaving Gmail or Calendar
AI suggests new contacts from email threads to add to the CRM
Automatic data enrichment fills in company details from email signatures
Only useful for teams deeply committed to Google Workspace ecosystem
Less customizable than Salesforce for complex enterprise workflows

Use Case Analysis

Which is better for Automation?

Both Acuity Scheduling and Copper CRM support Automation workflows. Acuity Scheduling has a slight edge with a 4.7 rating and Most complete service business scheduler with payment, intake forms, and subscription selling. If Automation is your primary use case, Acuity Scheduling is the safer pick.

Which is better for Crm?

Both Acuity Scheduling and Copper CRM support Crm workflows. Acuity Scheduling has a slight edge with a 4.7 rating and Most complete service business scheduler with payment, intake forms, and subscription selling. If Crm is your primary use case, Acuity Scheduling is the safer pick.

Which is better for Email Marketing?

Both Acuity Scheduling and Copper CRM support Email Marketing workflows. Acuity Scheduling has a slight edge with a 4.7 rating and Most complete service business scheduler with payment, intake forms, and subscription selling. If Email Marketing is your primary use case, Acuity Scheduling is the safer pick.

Verdict

Acuity Scheduling edges out Copper CRM with a 4.7 vs 4.5 rating. Acuity Scheduling's main advantage: Most complete service business scheduler with payment, intake forms, and subscription selling. That said, Copper CRM may still be the better choice if Google Workspace teams wanting CRM that lives entirely inside Gmail without context switching.

Try Them Yourself

The best way to choose is to trial both. See full details on each:

Try Acuity Free Try Copper Free

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