Jotform

VS

SurveyMonkey

Business & Productivity Comparison

Jotform vs SurveyMonkey: Side-by-Side Comparison

Jotform
SurveyMonkey
Rating
★★★★★★★★★★
4.6/5
★★★★★★★★★★
4.4/5
Free Tier
Yes
Yes
Trial Days
None
None
Pricing
Free plan available (5 forms, 100 submissions/month). Bronze at $34/month. Silver at $39/month. Gold at $49/month (annual).
Free plan available (10 questions, 40 responses/month). Team Advantage at $25/user/month. Team Premier at $75/user/month (annual).
Company
Jotform
Momentive
Founded
2006
1999
Best For
Businesses and healthcare teams collecting data, payments, and signatures through advanced forms
Researchers and enterprises needing survey infrastructure with paid respondent panels

Pros & Cons

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Jotform

10,000+ templates cover medical, legal, HR, and education form types
Payment processing via 40+ gateways accepts orders and donations in forms
Approval workflows route form submissions through multi-step sign-off processes
Offline forms work without internet on tablets for field data collection
Free tier limited to 5 forms and 100 monthly submissions
Advanced features require navigating complex settings interface

SurveyMonkey

AI-powered survey analysis summarizes open-text responses automatically
Audience panel provides survey respondents from specific demographics on demand
Benchmark data compares your survey results against industry averages
Enterprise-grade security with HIPAA, GDPR, and ISO 27001 compliance
Free plan limits responses to 10 per survey, making it nearly non-functional
Pricing significantly higher than alternatives for similar feature sets

Use Case Analysis

Which is better for Automation?

Both Jotform and SurveyMonkey support Automation workflows. Jotform has a slight edge with a 4.6 rating and Largest form template library with the most payment gateway integrations for commerce forms. If Automation is your primary use case, Jotform is the safer pick.

Which is better for Crm?

Both Jotform and SurveyMonkey support Crm workflows. Jotform has a slight edge with a 4.6 rating and Largest form template library with the most payment gateway integrations for commerce forms. If Crm is your primary use case, Jotform is the safer pick.

Which is better for Data Analysis?

Both Jotform and SurveyMonkey support Data Analysis workflows. Jotform has a slight edge with a 4.6 rating and Largest form template library with the most payment gateway integrations for commerce forms. If Data Analysis is your primary use case, Jotform is the safer pick.

Verdict

Jotform edges out SurveyMonkey with a 4.6 vs 4.4 rating. Jotform's main advantage: Largest form template library with the most payment gateway integrations for commerce forms. That said, SurveyMonkey may still be the better choice if Researchers and enterprises needing survey infrastructure with paid respondent panels.

Try Them Yourself

The best way to choose is to trial both. See full details on each:

Try Jotform Free Try SurveyMonkey Free

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