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Insightly

Insightly review - 4.2/5 rating - Only CRM with built-in project management for tracking customer delivery after the sale closes
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Free plan available (2 users). Plus at $29/user/month. Professional at $49/user/month (annual).

Insightly - Business & Productivity for Service businesses needing to manage both the sales pipeline and post-sale project delivery Photo by Pavel Danilyuk on Pexels

What is Insightly?

Insightly, available at insightly.com, is a CRM platform that uniquely combines contact and pipeline management with project management capabilities, enabling teams to seamlessly hand off won deals into delivery projects. Insightly's relationship linking connects contacts, organizations, opportunities, and projects for a complete picture of every customer relationship. With marketing automation via Insightly Marketing and business intelligence dashboards, Insightly serves as an all-in-one platform for mid-market companies.

Visit https://www.insightly.com to learn more or start your free trial.

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Key Features

  • CRM with integrated project management
  • Relationship record linking across objects
  • Workflow automation for both sales and delivery
  • Insightly Marketing for email campaigns
  • AppConnect for no-code integrations
  • Customizable reporting dashboards

Getting Started with Insightly

Here is how to start using Insightly today, step by step.

  1. Visit the website - Go to https://www.insightly.com and click the sign-up button.
  2. Create your account - You can sign up for the free tier without entering a credit card. This gives you access to the basic features right away.
  3. Explore the dashboard - Once you are in, take 5 minutes to look around. Most business tools have a tutorial or onboarding flow that shows you the basics.
  4. Try the core feature - Start with: CRM with integrated project management. This is what most people use Insightly for. Spend 10 minutes trying it out to get a feel for how it works.
  5. Check the limits - If you are on a free tier, check what limits apply so you know when it makes sense to upgrade.

Pro Tips for Insightly

  • Start with the free tier - The free tier is usually enough for personal use and small projects. Only upgrade when you hit a specific limit that blocks your work.
  • Use keyboard shortcuts - Most business tools have keyboard shortcuts that speed up your workflow. Look for them in the settings or help menu.
  • Check for integrations - Insightly probably connects with tools you already use. Check the integrations page to set up time-saving automations.
  • Watch tutorials - Search "Insightly tutorial" on YouTube for walkthroughs from other users. Seeing how real people use the tool is the fastest way to learn.
  • Compare before committing - Before you pay for a subscription, try 2-3 similar tools. Our business tools page makes it easy to compare ratings and features.

Frequently Asked Questions About Insightly

Is Insightly good for small teams?

Insightly works for teams of all sizes. Many business tools offer free plans for small teams (usually up to 5-10 users), then charge per user as you grow. Check the pricing section above for Insightly's team plans.

Does Insightly integrate with other tools?

Most business productivity tools connect with popular apps like Slack, Google Workspace, and Microsoft 365. Many also work with Zapier or Make for custom automations. Check Insightly's integrations page for the full list.

Can I switch from my current tool to Insightly?

Most business tools offer data import features or migration guides. Before switching, export your data from your current tool and check that Insightly can import it. Try the free tier first to make sure it fits your workflow before moving your whole team.

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