Crisp
Free plan available (2 agents). Pro at $25/month. Unlimited at $95/month (annual).
Photo by Pavel Danilyuk on Pexels
What is Crisp?
Crisp, available at crisp.chat, is a business messaging platform that consolidates live chat, email, social messaging, and team inbox into one affordable platform for startups and SMBs. Crisp's shared inbox supports Instagram, Facebook Messenger, WhatsApp, and email alongside its website live chat widget. With chatbot builder, CRM features, video chat, co-browsing, and a generous free tier for two agents, Crisp provides a comprehensive customer communication solution at a fraction of enterprise tool costs.
Visit https://crisp.chat to learn more or start your free trial.
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Key Features
- Shared inbox for chat, email, and social channels
- No-code chatbot builder
- Co-browsing for visual support
- Video chat integrated in support widget
- CRM with contact notes and segments
- WhatsApp and Instagram DM integration
Getting Started with Crisp
Here is how to start using Crisp today, step by step.
- Visit the website - Go to https://crisp.chat and click the sign-up button.
- Create your account - You can sign up for the free tier without entering a credit card. This gives you access to the basic features right away.
- Explore the dashboard - Once you are in, take 5 minutes to look around. Most business tools have a tutorial or onboarding flow that shows you the basics.
- Try the core feature - Start with: Shared inbox for chat, email, and social channels. This is what most people use Crisp for. Spend 10 minutes trying it out to get a feel for how it works.
- Check the limits - If you are on a free tier, check what limits apply so you know when it makes sense to upgrade.
Pro Tips for Crisp
- Start with the free tier - The free tier is usually enough for personal use and small projects. Only upgrade when you hit a specific limit that blocks your work.
- Use keyboard shortcuts - Most business tools have keyboard shortcuts that speed up your workflow. Look for them in the settings or help menu.
- Check for integrations - Crisp probably connects with tools you already use. Check the integrations page to set up time-saving automations.
- Watch tutorials - Search "Crisp tutorial" on YouTube for walkthroughs from other users. Seeing how real people use the tool is the fastest way to learn.
- Compare before committing - Before you pay for a subscription, try 2-3 similar tools. Our business tools page makes it easy to compare ratings and features.
Frequently Asked Questions About Crisp
Is Crisp good for small teams?
Crisp works for teams of all sizes. Many business tools offer free plans for small teams (usually up to 5-10 users), then charge per user as you grow. Check the pricing section above for Crisp's team plans.
Does Crisp integrate with other tools?
Most business productivity tools connect with popular apps like Slack, Google Workspace, and Microsoft 365. Many also work with Zapier or Make for custom automations. Check Crisp's integrations page for the full list.
Can I switch from my current tool to Crisp?
Most business tools offer data import features or migration guides. Before switching, export your data from your current tool and check that Crisp can import it. Try the free tier first to make sure it fits your workflow before moving your whole team.
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